Policy FAQ
Is there a free trial?
TIP
There is no time-limited trial. Instead the Free plan runs on your live storefront for as long as you like, with 20GB of data included every month, and you upgrade only when you outgrow it. See Pricing on Shopify.
How does billing work?
TIP
ShortsWorks is a monthly subscription metered on delivered data (GB) — not on views or impressions.
| Plan | Per month | Included data | Overage |
|---|---|---|---|
| Free | $0 | 20GB | — (widgets pause at the limit) |
| Starter | $19 | 200GB | $0.09 / GB |
| Growth | $49 | 550GB | $0.07 / GB |
| Scale | $99 | 1,300GB | $0.06 / GB |
Charges go through Shopify Billing and appear on your regular Shopify invoice. Full details, including the spend cap: Pricing on Shopify.
Are any features limited on the Free plan?
TIP
No — widgets, Studio, product tagging, channel subscriptions and the mobile app are the same on every plan. Free is capped at 15 stored videos and 20GB of data a month; paid plans lift both.
Do replays count against my data?
TIP
No. When a shopper watches the same video again, their browser cache answers and nothing leaves our side — so replays never count toward your plan. The more a popular video gets rewatched, the lower its effective cost per play.